Customers’ Satisfaction on Campus Related Delivery Services

نویسندگان
چکیده

برای دانلود باید عضویت طلایی داشته باشید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Determinants Affecting User Satisfaction with Campus Portal Services in Korea )

Campus portals have attracted a great deal of interest among universities, as they are considered a source of competition superiority. This is because universities wish to project the impression that they offer the most convenient service and excel in the field of Information Technology—this allows them to attract superior students. The increase in the number of universities currently offering ...

متن کامل

Customers’ satisfaction about prehospital emergency medical services in Lorestan, Iran

INTRODUCTION Patient's satisfaction with health care in ambulance services is an important quality indicator and a helpful tool for managers of prehospital emergency services. This study aimed to measure patient satisfaction with health provided by prehospital emergency medical services (EMS) in Lorestan, Iran. METHODS This cross-sectional study was conducted on patients (n=450) transferred b...

متن کامل

effect of e-banking services perceived quality on customers satisfaction and commitment in saderat bank

this research studies the impact of e-banking service quality on customer satisfaction and commitment. the aim of study is applicable, and given the importance of topic, 384 customers of saderat bank branches in tehran province who experienced the use of bank electronic services selected by sampling and randomly. by the use of a questionnaire, the data are collected. for evaluating questionnair...

متن کامل

Knowledge Management in Service Encounters: Impact on Customers' Satisfaction Evaluations

Purpose – This paper integrates the knowledge management and marketing literatures to examine the relationships between knowledge management (KM) practices during a service exchange and customers’ satisfaction and behavioral intentions. Design/methodology/approach Data were collected in an experimental setting using video scenarios; hypotheses were tested using MANOVA and ANCOVA. Findings Resul...

متن کامل

Understanding Expectations, Perceptions and Satisfaction Levels of Customers of Military Engineer Services in India

Customer satisfaction and client orientation concepts are needed in all service providing organisations, including those engaged in construction and infrastructure provision within the public sector where the public perception about their services is at its lowest. This study measures the expectations and perceptions of various service elements among clients of Military Engineer Services (MES) ...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

ژورنال

عنوان ژورنال: International Journal of English Literature and Social Sciences

سال: 2020

ISSN: 2456-7620

DOI: 10.22161/ijels.53.38